Issac Theophilos has founded Outstanding Care homes, Care Home Consultancy that helps care homes to improve their standard of practice. Issac was previously a care home manager. His care home was rated as Outstanding by Care Quality Commission in all the domains. Issac is now on a mission to help other care homes to achieve Outstanding as he believes “Everyone deserves Outstanding Care”. Whatever your current CQC rating is, if you are motivated to do your best, Issac will be with you to bring your care home to an Outstanding rating by CQC and thereby to provide the best possible care for your people who you look after, and the reputation of your care home will be sky high.



Good & Outstanding Care Guide

The updated ‘Good and outstanding care guide’ is ideal for providers wanting to achieve or sustain a good or outstanding Care Quality Commission (CQC) rating. The guide includes the recent changes to the CQC’s inspection approach (introduced in November 2017.

Download the Guide


Care Improvement Works  -

The recommended resource for service improvement - Care Improvement Works is an online tool which provides access to free guides, learning tools and resources which you can use to improve your service  ........learn more 



Ongoing learning and development 

Figuring out when workers should refresh their knowledge and skills can be a challenge and that's why we've produced this new learning and development guide

Developed with managers in mind, it provides a starting point in how to develop an effective and efficient learning and development strategy for your organisation


People Performance Management

The ability to manage your people is extremely important. How you manage them has a huge impact on the quality of care you provide.

We've produced a People Performance Management Toolkit  with NHS Employers to help you to manage their performance.


Care Manager Starter Pack

The care manager starter pack is aimed at new and aspiring managers within existing care services or to support those in the process of setting up a new care provider


The Great Book of Employee Questions

Role Development Reg Mgr/Matron

Adult Social Care - Quality Matters